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Shipping Policies

CSB + SJU Bookstore is proud to offer you competitive shipping rates. All of our shipments are carefully packed to ensure the safety of your items in route. Orders will be processed within 4 business days. If you select 2nd day or overnight shipping for your order, please note that UPS does not deliver express packages on Saturdays or Sundays.

Textbook and Course Material Return Policy

• Course Materials are returnable the first 2 weeks of class. After that they are non-returnable.
• Textbook returns should be brought to the circulation desk at either library.
• YOU MUST HAVE YOUR RECEIPT or ORDER CONFIRMATION NUMBER!
• DO NOT WRITE OR MARK YOUR BOOKS until you are certain you will keep them.
• NEW BOOKS must be in new condition, unmarked with no sign of use.
• Only complete art kits are Returnable.
• ACCESS CODES- the code cannot be open and revealed.
• We cannot fulfill eBook refund requests if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed.
• If we are not able to give a refund, you will be notified by Tina Streit in 2-3 business days. Arrangements will be made to return the book to you.
• If your return is acceptable, a receipt will be emailed to you when your refund is completed.

Please email us with questions or concerns textbooks@csbsju.edu.